Return Policy
If you receive a damaged or defective item, you have to return the product within 7 working days from the receipt of the product. We’ll send you a replacement of the same item as soon as possible. In this case you have to open the package in front of the delivery man or you have to give a proof that the product is delivered damaged or defective by recording a video while opening the box.
Order Cancellation
- You can cancel an order within 2 hours by contacting our customer care number phone: +1 (785) 554-4668 or email: info@pharmatrack.store
- If you have selected the method 'Cash on Delivery (COD)', there is no amount to refund because you haven't paid for your order.
- In case of your payments made using a Credit Card, Debit Card, Mobile Banking, or Bank Transfer, you will receive a refund in your respective account after your order has been canceled. Your entire order amount will be refunded.
Duration of Refund
Generally we refund the payment within 7 working days from the date of your order cancellation. In case of our incapacity to deliver the ordered product due to unavailability/ stock out, we will soon convey you the information and refund the payment at your desired method (Bank Transfer or Mobile Banking).
Promotions
We may occasionally offer promotions. Terms of promotion may be different from case to case which will be narrated at every promotional offer. Promotions cannot be treated as 'Combined' as every promotion is different from another promotion. You are required to provide your payment details when you sign up for a promotion. At the end of the promotion, your purchase will automatically set at the rates displayed at the time of purchase.
All orders are subject to acceptance and availability. We reserve the right to refuse any order placed on our site. We will not be liable to you or any third party by reason of our withdrawing any merchandise from our site, whether or not that merchandise has been sold, removing, screening, or editing any materials or content on our site, or refusing to process an order.
All prices are in USD and are inclusive of VAT (if applicable). Prices are subject to change without notice.
We accept the following payment methods:
- Visa, Master, American Express, Union
- PayPal
- Zelle, Cash App, Venmo
- Bank Payment
Shipping and Delivery
We offer shipping to the following countries:
- United States of America
- United Kingdom
- Australia
Shipping costs and delivery times will vary depending on the destination and the shipping option selected.
We will do our best to meet the delivery times stated, but we cannot guarantee them. We are not responsible for any delays caused by third parties, such as carriers or customs.
Returns and Refunds
We offer a 7-day returns policy for most items. To be eligible for a return, items must be unused, in their original packaging, and accompanied by a valid proof of purchase.
Customized or made-to-order items are not eligible for return or exchange.
To initiate a return or exchange, please contact us at phone: +1 (785) 554-4668 or email: info@pharmatrack.store.
If your return is approved, we will provide instructions on how to return the item(s) to us. Return shipping costs will be the responsibility of the customer.
Once we receive the returned item(s), we will inspect them and process a refund or exchange.
Disclaimer of Warranties
Our site and the materials and products on it are provided "as is" and without warranties of any kind, either express or implied. We do not warrant that the functions contained in our site will be uninterrupted or error-free, and we will not be liable for any interruptions or errors.
Limitation of Liability
We will not be liable for any damages of any kind arising from the use of our site, including, but not limited to, direct, indirect, incidental, punitive, and consequential damages.
Applicable Law
These Terms shall be governed by and construed in accordance with the laws of United States of America, and any disputes will be resolved in the courts of Kansas, United States of America.
Modifications to Terms and Conditions
We reserve the right to modify these Terms at any time without prior notice. Any modifications will be effective immediately upon posting the updated Terms on our site. Your continued use of our site after any changes indicates your acceptance of the new Terms.
Contact Us
If you have any questions or concerns about these Terms, please contact us at phone: +1 (785) 554-4668 or email: info@pharmatrack.store.